Contact & Support

Need help with Aussie Citizen Test? Contact us and we will do our best to respond as soon as possible.

Last updated: June 2026

Support email

support@aussiecitizentest.com.au

You can email us directly or submit the form below.

What we can help with

  • Account or login issues
  • Access or plan questions
  • Practice or mock test problems
  • Reporting question or content errors
  • Billing or refund questions
  • General feedback

What to include in your email

  • Your account email
  • The page or feature affected
  • A screenshot if possible
  • A short description of the issue
  • Your browser and device

Response time

We aim to respond within 2 business days.

Submit a support request

Send us a message and we'll get back to you. We usually reply within 1–2 business days.